Effortless Support
with Assistia
AI Agents
With Assistia, you deliver faster, smarter, and more consistent support while saving on costs and boosting customer satisfaction
Effortless Support
with Assistia
AI Agents
With Assistia, you deliver faster, smarter, and more consistent support while saving on costs and boosting customer satisfaction
Effortless Support
with Assistia
AI Agents
With Assistia, you deliver faster, smarter, and more consistent support while saving on costs and boosting customer satisfaction
Assistia is built for scale, trusted by startups and enterprises alike to automate customer service with confidence. Our intuitive AI technology streamlines workflows and reduces costs.
Product overview
Product overview
Product overview
Next-Level Customer Support
Unified AI workspace connecting teams and workflows
for smarter, faster support.
Unified AI workspace connecting teams and workflows for smarter, faster support.
Integrated Video & Voice Support
Connect with customers face-to-face.
Integrated Video & Voice Support
Connect with customers face-to-face.
Integrated Video & Voice Support
Connect with customers face-to-face.
Seamless Team Collaboration
Work together, resolve faster.
Seamless Team Collaboration
Work together, resolve faster.
Seamless Team Collaboration
Work together, resolve faster.
Smart Ticketing & Task Management
Stay on top of every request, every time.
Smart Ticketing & Task Management
Stay on top of every request, every time.
Smart Ticketing & Task Management
Stay on top of every request, every time.
Visual Workflow Automation
Automate repetitive tasks with zero code.
Visual Workflow Automation
Automate repetitive tasks with zero code.
Visual Workflow Automation
Automate repetitive tasks with zero code.
CRM
360° customer view and AI powered lead scoring
Operations
Finance
HRMS
Analytics
Integrations & Connected Apps
Explore the Complete Apps
Integrate your entire support stack— AI Email, Smart Rate Engine, Track & Trace, Customs & Compliance Automation, CRM, Chat and more
Integrations & Connected Apps
Explore the Complete Apps
Integrate your entire support stack— AI Email, Smart Rate Engine, Track & Trace, Customs & Compliance Automation, CRM, Chat and more
Integrations & Connected Apps
Explore the Complete Apps
Integrate your entire support stack— AI Email, Smart Rate Engine, Track & Trace, Customs & Compliance Automation, CRM, Chat and more
Simple Flexible Pricing
Simple Flexible
Pricing
Pricing plans for every business at every stage.
Starter
From $25/user/month
From $25/user/month
Perfect for small freight forwarders ready to modernize
Quick setup (2-4 weeks)
All core ERP modules
AI Email Agent
Smart Rate Engine (100+ carriers)
Basic analytics
Email and chat support
Pay as you grow
No IT team needed
90-day free trial
Enterprise
Custom Pricing
Custom Pricing
For multi-branch operations and global enterprises
Multi-branch management
200+ carrier integrations
Advanced predictive analytics
Custom workflows and automations
Advanced security controls
Dedicated success manager
White-glove implementation
Priority 24/7 support
Custom integrations
SLA guarantees
No Credit Card Required
Starter
From $25/user/month
From $25/user/month
Perfect for small freight forwarders ready to modernize
Quick setup (2-4 weeks)
All core ERP modules
AI Email Agent
Smart Rate Engine (100+ carriers)
Basic analytics
Email and chat support
Pay as you grow
No IT team needed
90-day free trial
Enterprise
Custom Pricing
Custom Pricing
For multi-branch operations and global enterprises
Multi-branch management
200+ carrier integrations
Advanced predictive analytics
Custom workflows and automations
Advanced security controls
Dedicated success manager
White-glove implementation
Priority 24/7 support
Custom integrations
SLA guarantees
No Credit Card Required
Starter
From $25/user/month
From $25/user/month
Perfect for small freight forwarders ready to modernize
Quick setup (2-4 weeks)
All core ERP modules
AI Email Agent
Smart Rate Engine (100+ carriers)
Basic analytics
Email and chat support
Pay as you grow
No IT team needed
90-day free trial
Enterprise
Custom Pricing
Custom Pricing
For multi-branch operations and global enterprises
Multi-branch management
200+ carrier integrations
Advanced predictive analytics
Custom workflows and automations
Advanced security controls
Dedicated success manager
White-glove implementation
Priority 24/7 support
Custom integrations
SLA guarantees
No Credit Card Required
Social Proof
We excel to perfect the customer experience
We excel to perfect the customer experience
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
"World Zone operates in 24 countries across 5 continents. VoltusFreight unified our operations—from Singapore to São Paulo, Dubai to Los Angeles. Our teams work in their local language and currency, while headquarters sees consolidated P&L in real-time. We scaled from 8 to 24 offices in 2 years without adding IT infrastructure."
World Zone Logistics
Operations Director
Powered By Assistia
Powered By Assistia
The complete customer service solution
The complete customer service solution
Bring together customer conversations from all channels, giving agents the context they need. Access dashboards and data easily for better service quality.
Bring together customer conversations from all channels, giving agents the context they need. Access dashboards and data easily for better service quality.
Frequently asked questions
Everything you need to know about the product and billing.
Is there a free trial available?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Can I change my plan later?
What is your cancellation policy?
Can other info be added to an invoice?
How does billing work?
How do I change my account email?
Is there a free trial available?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Can I change my plan later?
What is your cancellation policy?
Can other info be added to an invoice?
How does billing work?
How do I change my account email?
Is there a free trial available?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Can I change my plan later?
What is your cancellation policy?
Can other info be added to an invoice?
How does billing work?
How do I change my account email?
Case Studies
Stories That Inspire
Case Studies
Stories That Inspire
Case Studies
Stories That Inspire
Successful Conversions
“Markova gave us the visibility we needed. Retention is no longer a guessing game.”
— Leslie Alexander, Product Lead, quixotic
90%
Improved user retention
+25%
Increase in product stickiness
“Markova gave us the visibility we needed. Retention is no longer a guessing game.”
— Leslie Alexander, Product Lead, quixotic
90%
Improved user retention
+25%
Increase in product stickiness
“Markova gave us the visibility we needed. Retention is no longer a guessing game.”
— Leslie Alexander, Product Lead, quixotic
90%
Improved user retention
+25%
Increase in product stickiness
